The current version of Eudora for Macintosh and Windows can be downloaded from http://www.eudora.com.

1. In the Eudora program go under the Special pull down menu and select Settings.

2. In the Settings window click on the Getting Started icon on the left. Enter your user name supplied by Dennis Aubuchon(935-4262) or Frances Thuet(935-6705). The mail server will be the seconds half of your e-mail address (I.E. username@biology.wustl.edu the server would be biology.wustl.edu). You will also need to enter your full name in the Real Name: section.

3. Click on the Checking mail icon. The mail protocol should be POP, Authentication should be Passwords. The other options are all of a personal preference.

4. Click on the Sending mail icon, all options that are checked by default are OK.

5. Click on the Composing mail icon. The options that are checked by default are OK and can be changed to suit personal preference.

6. Click on the Attachments icon. By default attachments are set to go into the Attachment folder located inside the Eudora folder located on your hard drive. I recommend creating a new folder and placing it on the desktop. To do this click on the bar next to Attachment and select new folder making sure that you have selected Desktop as the location.

7. The other icons settings are all OK by default but you can scroll through them and make changes to suit personal preference

1. From within the Eudora program go under the Tools pull down menu and select Options.

2. In the options window enter your full name in the Real name section. Enter your e-mail address (I.E. name@biology.wustl.edu) in the Return address bar. Then enter the second half of your e-mail address as the Mail Server (I.E. name@biology.wustl.edu use biology.wustl.edu as the server). The login name is the first half of your e-mail address and the SMTP server is the same as the Mail Server.

3. Click on the Checking Mail icon, the only thing you may wish to change is option to check mail every 5 minutes or so and to save your password, everything else is OK as is.

4. Click on the Incoming Mail icon and make sure that Server configuration is set to POP and Authentication style is set to Passwords.

5. Scroll down and click on the Attachments icon. Click on the bar located under Attachment directory to select where your e-mail attachments will go. By default these are located inside the Eudora folder which is the following path C:/Program Files/Qualcomm/Eudora.

6. The other icons can be viewed and changed to meet personal preference although the defaults will work just fine.

Creating and Saving a Message

1. Select Message>New Message (or press Command+N, or click the New Message button on the main toolbar). A new message composition window opens.

2. Type an email address (or nickname you created) in the To: field. Separate multiple addresses and nicknames with commas.

3. Press Tab to move to the Subject: field and type the subject of your message (optional but useful).

4. Press Tab to move to the Cc: field and type one or more email addresses (optional—for sending carbon copies to other recipients). Separate multiple addresses with commas. (Cc's are public copies.)

5. Press Tab to move to the Bcc: field and type one or more email addresses (optional—for sending blind carbon copies to other recipients). Separate multiple addresses with commas. (Bcc's are private copies.)

6. Press Tab to move to the body of the message and type your message text.

To create the message under a different "personality," or email account (if you have multiple personalities set up), select the personality from the Personality popup in the From: field, or from the Message>Change>Personality submenu.

To save your message at any time, select File>Save. Your message will be saved in the Out mailbox marked with a blue bullet (•), meaning that it is sendable. You can continue writing the message, or close it and come back to it later.

Sending or Queueing a Message

There are two ways to send mail with Eudora: you can send a message immediately, or put it in a queue (waiting list) to be sent later. To specify which option you want Eudora to perform by default, take the following steps before you create a new message:

1. Select the Special>Settings... command to open the Settings dialog.

2. Click on the Sending Mail category in the scrolling list on the left.

3. Turn on (check) the Immediate send option to send messages immediately, or turn it off (uncheck it) to put messages into the message queue to be sent later.

4. Click OK to save your setting and close the Settings dialog.<

5. Now, in the open message window of a new message you have just created, click the message delivery button in the upper right corner of the window: it is marked either Send or Queue depending on your selection in the numbered steps above. If you click the button and it is marked Send, the message is sent immediately. If you click the button and it is marked Queue, the message is transferred to your Out mailbox and marked "Q," meaning it is queued and ready to be sent.

6. To send all the messages that are queued in your Out mailbox in one step, select File>Send Queued Messages

Specifying the Time to Send

Eudora can send a message at a specific time in the future (Eudora must be running at the specified time).

1. Compose the message that you want to send at a specific time.

2. With the message open or selected, select the Message>Change>Queueing... command. (Or, with the message open, hold down the Option key and click the Send or Queue button in the upper right corner of the message window.)

3. In the Change Queueing dialog that appears, click the desired button. However, if you click On or after, then type the time and date when you want the message to be sent.

4. Click OK.

If you specify a later time and date, then Eudora sends the message at that time if it is running. If it is not running at that time, then as soon as you launch Eudora after the time has passed, Eudora sends the message.

Taking a Message Out of the Queue

If you have a timed or queued message that you decide you don't want to send, you can stop it ("unqueue" it), as long as it hasn't already been sent.

1. Open the Out mailbox.

2. Select the message you don't want to send.

3. Select the Message>Change>Queueing... command.

4. Click the Don't Send button in the Change Queueing dialog.

5. Click OK.

The message is returned to the sendable state, marked with a blue bullet (•) in the Status column of the message summary. You can send it later, or you can discard it.

Attaching a Document to a Message

You can send any documents along with your Eudora messages.

1. With a new message window open, select Message>Attach Document... (or click the Attach Document... button on the main toolbar). The standard file selection dialog appears.

2. Navigate through the dialog until you find the document you want to send, then select that document.

3. Click the Attach button in the dialog.

The file you selected is listed in the X-Attachments: field of the new message window. To send more than one attachment, repeat steps 1 through 3. All attachments will be listed in the X-Attachments: field.

You can also attach files to a message by dragging them from the Finder onto the message window.

To remove any attached document from a message before the message is sent, select the attachment in the X-Attachments: field and either press the Delete key or select Edit>Clear.

Note: The Message>Attach submenu is for attaching files created using Eudora plug-ins, if these plug-ins are installed. For more details, see "Using Eudora Plug-ins" in the online Eudora User Manual.

Inserting the Contents of a Text Document Into a Message

You can insert the contents of any text file into your Eudora messages, so that the text is sent right in the Eudora message itself, rather than the file being sent as an external attachment.

1. With a new message window open, put the cursor where you want to insert the text, then select Message>Attach Document... (or click the Attach Document... button on the main toolbar). The standard file selection dialog appears.

2. Navigate through the dialog until you find the document whose text you want to insert, then select that document.

3. Click the Insert button in the dialog.

The text is inserted into your message and can be edited as if you had typed it or copied and pasted it.

Receiving an Attached Document

After you first install Eudora, Eudora automatically places any attachments you receive into a folder called "Attachments Folder" inside your Eudora Folder (in your System Folder). If you want these attachments to go someplace else, you need to assign an attachment folder. To do so, take the following steps.

1. Select Special>Settings... to open the Settings dialog, then click the Attachments category in the scroll list on the left.

2. Click the long button under the heading Attachment Folder. A standard file selection dialog is displayed.

3. Follow the instructions in the dialog to get the folder you want to use into the small rectangle at the top. Then click the Use Folder button.

4. Click the OK button in the Settings dialog.

You can also specify whether attachments should be deleted when their corresponding messages are deleted. To do this, turn on (check) the Trash attachments with messages box in the Attachments panel of the Settings dialog.

Tip: You can set up a filter that will move incoming attachments to a folder you specify if the messages carrying the attachments meet certain criteria. This folder can be different from your assigned attachment folder. For more details, see the online Eudora User Manual, under the Move Attachments filter action in the "Filter Actions" section ("Filtering Messages").

Opening an Attached Document

When you receive a document attached to a message, you can open the document directly in Eudora.

1. Open the message the document is attached to, or display the message in the message preview pane.

2. In the open message window or the message preview pane, find the name, icon, or picture associated with the attached document.

3. Double-click or Command-click on the name, icon, or picture, or click once on any of these items and choose File>Open Selection.

   (Tip: If you have a specific application in mind to use with the document, hold down the Option key while double-clicking or Command-clicking on the name, icon, or picture; Eudora asks you which application you wish to use.)

4. Eudora starts the proper application and asks it to open the document. If Eudora doesn’t know which application to use, it asks you to locate the right one.

   Tip: If you want to open the attachment file in your web browser, click once on the attachment name, icon, or picture and select File>Open in Browser, if this command is available (this depends on whether the file is browser-compatible).

5. Viewing a Graphics Attachment as a Picture in the Message

You can set up Eudora so that when you receive a message with a graphic-file attachment, the picture contained in the graphic file is displayed right in your open message window or the message preview pane, so that you don't have to take the extra step of opening the graphic file to see what's in it. To do this:

1. Select Special>Settings... to open the Settings dialog.

2. Click the Fonts & Display category icon in the scroll list on the left.

3. Turn on the Display graphics in messages option by checking the box.

4. Click the OK button to save your setting and close the Settings dialog.

Now when you receive a message containing a graphics attachment, you can open the message, or display it in the preview pane, and right in the message window or preview pane itself you will see the picture that the graphics file contains.

Creating a New Signature

A signature is a brief message that is automatically added to the end of outgoing messages. It can include your name, street address, email address, telephone number, or whatever you want it to. You can create as many signatures as you want (If you are using Eudora in Light mode, you may set up only one signature). To create a new signature, do the following:

1. Select Window>Signatures. The Signatures window is displayed.

2. Click the New button and a signature icon appears.

3. Type a name for the signature in the highlighted edit box, then press Return. A text window for the signature is displayed.

4. Type your signature text in the window.

5. Select File>Save to save the signature.

6. Close the text window.

Note: To rename the signature, click once on the signature name next to the icon, and after a brief pause the edit box is highlighted. Type the new name and press Return.

Modifying an Existing Signature

To modify an existing signature, do the following:

1. Select Window>Signatures. The Signatures window is displayed.

2. Click once on the icon of the signature you wish to modify. This highlights the item.

3. Click the Edit button: a text window appears containing the signature you have just selected.

4. Make any changes you want, save the file (File>Save), and close the text window.

Deleting an Existing Signature

To delete an existing signature, do the following:

1. Select Window>Signatures. The Signatures window is displayed.

2. Click once on the icon of the signature you want to delete. This highlights the item.

3. Click the Remove button. The signature is deleted. Note: You are not prompted to confirm the deletion.

Using Your Signatures

• To include a signature in an outgoing message, select the signature you want from the Signature popup on the message's icon bar. Click the icon and the popup menu appears.

• To include a particular signature in all of your outgoing messages from your dominant personality only, open the Composing Mail Settings (Special>Settings...>Composing Mail) and select the signature you want from the Signature popup menu. You can change this for a particular message by selecting a different signature or None from the Signature popup on the icon bar of the composition window.

• To include a particular signature in all of your outgoing messages from any of your personalities (email accounts), open the Personality Extras Settings (Special> Settings...>Personality Extras) and select the signature you want from the Signature when not using stationery popup for that personality. Again, you can change the signature for any message from that account using the Signature popup on the icon bar of the composition window.

• Note: When using stationery, bear in mind that the signature stored with the stationery file prevails, but you can always make the final selection from the Signature popup on the icon bar of the composition window. See the online Eudora User Manual for further instructions.

Using Stationery

(Sponsored and Paid modes only)

• A "stationery message," also called just "stationery," is a predefined or "canned" outgoing message that you create as a template for sending multiple outgoing messages, in order to avoid repetitive typing, or to create a custom look and feel that you want to use with either all of your outgoing messages or selected ones only.

• Stationery messages are stored in stationery files. A stationery file can contain a sales letter, or a "bounceback" message telling people that you are on vacation, or any "boilerplate" text that you would normally send over and over. A stationery file can also serve as a foundation for all your messages, in which you set up custom fonts, signatures, priorities, formatting, and other message options that give you a consistent look and feel or a customized, personal touch to your email.

• Note: Your stationery files are stored in your Stationery Folder, located in your Eudora Folder that's stored in your System folder. You must keep your stationery files in this folder in order to use the stationery features described below.

Creating New Stationery

There are two ways to create a new stationery file. The first uses the Stationery window, and the second uses the File>Save As... command.

To create a new stationery file using the Stationery window, do the following:

1. Select Window>Stationery. The Stationery window is displayed.

2. Click the New button. A new Untitled stationery item appears, with an associated icon.

3. Type a name for the stationery item in the highlighted edit box and press Return. (If the edit box is not highlighted, click once on the box and after a short pause, the box is highlighted.)

4. With the new stationery item still highlighted (click once on the icon if it is not), click the Edit button. A new message window is opened for the stationery file.

5. Enter the stationery information you want to include in this message. Fill in the header fields if desired, type any message body text you want, and make any selections on the icon bar you want.

6. Click the Save button in the upper right-hand corner (normally labeled Send or Queue in new outgoing messages, but labeled Save in stationery messages). The stationery file is saved.

7. Close the stationery message window.

To create a new stationery file using the File>Save As... command, do the following:

1. Open a new message window (Message>New Message) and fill it out the way you want the stationery to appear (fill in header text and body text and make icon bar selections as desired).

2. Select File>Save As... to display the Save As dialog.

3. Name the file, and click the Stationery checkbox to turn it on. Click the Go To Stationery Folder button (you must keep the file in your Stationery Folder, located in your Eudora Folder that's under your System folder).

4. Click the Save button to create the stationery file. The stationery file is saved.

5. You may now close and discard the original message.

Modifying an Existing Stationery File

To modify an existing stationery file, do the following:

1. Select Window>Stationery. The Stationery window is displayed.

2. Click once on the icon for the stationery item you wish to modify, to highlight it.

3. Click the Edit button. The stationery message window for that stationery is opened.

4. Modify the stationery as desired, and click the Save button in the upper right corner.

5. Close the stationery message window when you are finished.

Removing an Existing Stationery File

To remove an existing stationery file, do the following:

Note: Eudora does not prompt you to confirm the removal of a stationery file.

1. Select Window>Stationery. The Stationery window is displayed.

2. Click once on the icon for the stationery item you wish to delete, to highlight it.

3. Click the Remove button. The stationery item is removed.

Sending and Replying to Messages with Stationery

To send a new message using a stationery file, use one of these methods:

• Select the stationery item from the Message>New Message With submenu.

• Open the Stationery window (Window>Stationery) and double-click on the stationery icon.

• In either case, a new message window opens with that stationery. Edit the message as desired—header fields, message body, icon bar selections—and Send or Queue the message.

To reply to a message using stationery, use one of these methods:

• Select or open the message you wish to reply to, and select the desired stationery item from the Message>Reply With submenu. Edit your reply as desired and Send or Queue the message.

• Create a filter (Window>Filters) using the Reply With filter action (selected from one of the Actions popups), and select the desired stationery file from the stationery popup next to the Reply With action popup. Any incoming message meeting the filter criteria is automatically replied to with the selected stationery (this is how you set up an "I';m on vacation" automatic response).

• To instruct Eudora to use a particular stationery for all of your outgoing messages by default, select the stationery file from the Stationery popup in the Composing Mail Settings (Special>Settings...>Composing Mail), for your dominant personality only, or in the Personality Extras Settings (Special>Settings...>Personality Extras), for any of your personalities. Or, select None from that popup to specify no default stationery for the given personality.

• Note: When you use stationery, the signature you stored when you created that stationery file overrides any other signature settings, except that you can make the final decision on what signature to use by selecting it from the Signature popup in the message composition window before you send or queue the message. Also, be careful when using stationery with multiple personalities, as you may run into "personality conflicts." For more details, see the online Eudora User Manual.

Creating a New Personality

(Sponsored and Paid modes only)

For each email account you have, you can set up a separate "personality" in Eudora. For example, if you have one account at work, a different account at home, and yet another account at school, you can set up Eudora so that you can send and receive email from all three of these accounts, either simultaneously or at different times, without having to quit and restart Eudora to switch accounts, and without having to move to a different computer.

To create a new personality, do the following:

1. Select Window>Personalities. The Personalities window is displayed.

2. Click the New button. An untitled personality item appears, consisting of a personality icon and a name box.

3. If the name box is not already highlighted for editing, click it once. After a short pause, the box is highlighted. Type in a name for the personality and press Return.

4. With the personality item still highlighted (click once on the icon if it is not), click the Edit button. The Settings dialog is displayed, showing the Personalities panel.

5. Enter the appropriate information in the dialog. Then, either click OK, or click the Personality Extras category in the Settings dialog, enter additional information for that personality, and click OK.

Modifying an Existing Personality

To modify an existing personality, do the following:

1. Select Window>Personalities. The Personalities window is displayed.

2. Click once on the icon of the personality you wish to modify, to highlight it.

3. Click the Edit button. The Settings dialog is displayed, showing the Personalities panel for that personality.

4. Make any changes you want, then either click OK, or click the Personality Extras category in the Settings dialog, make additional changes for that personality, and click OK.

Deleting an Existing Personality

To delete an existing personality, do the following:

1. Select Window>Personalities. The Personalities window is displayed.

2. Click once on the icon of the personality you wish to delete, to highlight it.

3. Click the Remove button. A dialog is displayed asking you if you really want to delete that personality.

4. Click OK to delete the personality, or Cancel if you change your mind. If you click OK, the personality is deleted.

   Note: Deletion of a personality cannot be undone! Also, when you delete a personality, all messages that were associated with that personality now become re-associated with your dominant personality.

Creating a New Message from a Personality

Your Dominant personality is the default personality Eudora uses for most functions (such as creating a new outgoing message) when you don't specify otherwise.

To create a new outgoing message from one of your non-dominant personalities (alternate accounts), use one of the following methods:

• Open a new message window (Message>New Message) and select your desired personality from the Personality popup in the From field of the message header.

• Open a new message window and select your desired personality from the Message>Change>Personality submenu.

• Select Window>Personalities to open the Personalities window. In that window, double-click on the icon of your desired personality. A new outgoing message opens, addressed from the selected personality.

Checking Mail for Your Personalities

To manually check mail for one or more of your multiple personalities, do the following:

1. Select Window>Personalities. The Personalities window is displayed.

2. Select the personalities for which you want to check mail: Click once on an icon to select one personality. To select a range, use the Shift key, or drag-select. Use the Command key to make disjoint selections.

3. Click the Check Mail button. Enter your password(s) if necessary.
   Eudora checks mail for each of your selected personalities, in sequence.

Checking for and Receiving Mail

You can check for new mail manually, or set up Eudora to automatically check as often as you want.

Checking Mail Manually

To check mail manually, do one of the following:

• Select File>Check Mail

• Click the Check Mail button on the main toolbar

• Press Command+M

If you have new messages, Eudora transfers them one by one. Depending on the options you have set, a "new mail"; alert is displayed, and the In mailbox opens with your new messages at the bottom.

If you have multiple personalities (email accounts) set up and you want their mail checked each time you do a manual check, then for each account or "personality," turn on the Check mail on manual checks option in the Personalities Settings (Special>Settings...>Personalities).

To manually check mail for one or more of your multiple personalities at any time (Sponsored and Paid modes only), and not just when you check mail for your dominant account as above, do the following:

1. Select Window>Personalities. The Personalities window is displayed.

2. Select the personalities for which you want to check mail: Click once on an icon to select one personality. To select a range, use the Shift key, or drag-select. Use the Command key to make disjoint selections.

3. Click the Check Mail button at the bottom of the Personalities window. Enter your password(s) if necessary, as described further below. Eudora checks mail for each of your selected personalities, in sequence.

Checking Mail Automatically

To set up automatic mail checks:

1. Select Special>Settings... and click on the Checking Mail icon in the scroll list at the left of the Settings dialog.

2. In the large box in the field Check for mail every ? minutes, type in the number of minutes you want Eudora to wait between mail checks. For example, if you enter 15, then Eudora checks for mail every 15 minutes.

3. Click the small checkbox next to the field to turn the setting on.

4. Click the OK button in the Settings dialog to save your changes and close the dialog.

Eudora checks for mail at the intervals you have requested. If the Use background threading option is also turned on in the Checking Mail Settings, then you can actively use Eudora for other operations (such as typing new messages or reading mail), or you can use other applications on your desktop, while Eudora checks for mail in the background. Note: This background checking option applies for both manual and automatic mail checks.

If you have multiple personalities set up (Sponsored and Paid modes only) and you want their mail checked automatically at certain intervals, open the Personalities Settings (Special>Settings...> Personalities) and for each account or "personality," click the Check for mail every ? minutes option and enter your desired interval. You can have different mail checking intervals for different accounts, thus staggering your mail checks.

Tip: To control when you receive mail, turn off automatic checking and use manual checking only. If you want Eudora to check for your mail at regular intervals, turn on automatic checking and enter a comfortable interval. We recommend 15 minutes as a good minimum interval. Checking mail more frequently can put an unnecessary strain on your incoming mail server.

Entering Your Password

1. The first time you open Eudora and check for new mail, you must enter your password (for each account for which you are checking mail).

2. When the Password dialog opens, type your password in the text box. The characters of your password are displayed as bullets (•).

3. If you make a mistake, backspace and type the correct password.

4. Press Return or click the OK button. Eudora then checks your mail.

Tip: Capitalization matters in passwords. Type characters in their correct case (upper or lower, with or without the Shift key), and also be sure your Caps Lock key isn't down.

Replying to a Message

You can reply to a message when you want to respond to the sender (and possibly recipients) of the message.

1. Select or open the message to which you want to reply.

2. Select Message>Reply, or click the Reply button on the main toolbar, or press Command+R. Eudora automatically completes the To and Subject fields and the message body using the information from the original message. Each line from the original message is preceded by an excerpt bar (this is referred to as "quoting"). The excerpt bars offset the original text, so readers can distinguish your text from the text you're replying to. (Styled text is quoted with left sidebars, also called excerpt bars, which are continuous vertical bars: "|".)

3. Remove those parts of the original text that you don't want to include in your reply, and add your own text.

4. When you are done, click Send (or Queue).

You can use the Replying Settings options (Special>Settings...>Replying) to specify whether you want your reply messages to include only the sender of the original message, or the sender and all the recipients.

Tip: To toggle that reply setting, hold down the Option key and select Message>Reply To All.

Forwarding a Message

You can forward a message when you want someone else to read it and possibly respond to you. Note that when you forward a message, not just the message body but also the header fields of the original message are included.

• Select or open the message you want to forward.

• Select Message>Forward, or click the Forward button on the main toolbar. Eudora automatically completes the Subject field and the message body using the information from the original message. The Subject is preceded by "Fwd:" and a space. Each line from the original message (including the header lines) is preceded by a right-angle bracket marker, ">" (this is referred to as "quoting"). The ">" markers offset the original text, so readers can distinguish your text from the text you&'re forwarding. (Styled text is quoted with left sidebars, also called excerpt bars, which are continuous vertical bars: "|".)

• The cursor is positioned in the To field: fill in the addresses of the people to whom you want to forward the message.

• Edit the existing text as needed, and add your own text if desired.

• When you are done, click Send (or Queue).

Redirecting a Message

You can redirect a message when you want someone to read it and respond to the original sender. When you redirect a message, you "bounce" it to someone else: you remove yourself from the communication loop and effectively change the message to be one from the original sender to your redirected recipient (with you simply as the "handoff" person in the middle). Thus, when your redirected recipient responds to the message, the reply goes not to you but to the original sender.

1. Select or open the message you want to redirect.

2. Select Message>Redirect, or click the Redirect button on the main toolbar. Eudora automatically completes the From and Subject fields and the message body using the information from the original message. The From field also includes the words "by way of" followed by your name or email address. This way the recipient knows who redirected the message (you).

3. The cursor is positioned in the To field: fill in the addresses of the people to whom you want to redirect the message.

4. Edit the existing text as needed, and add your own text if desired.

5. When you are done, click Send (or Queue).

Note: It is good email courtesy to not do much editing of the message you&'re redirecting. If you must add comments, we recommend that you enclose them in square brackets, [ ], and include your initials: [Don: Please reply to this right away. SD]

Selecting a URL Helper Application

Any string of text that Eudora recognizes as a "hot link," also known as a URL (Uniform Resource Locator), is active. Active URLs in incoming Eudora messages are normally highlighted in blue text and blue underlining, and are often enclosed by left and right angle brackets, "< >". You normally double-click on a URL in an incoming message (or Command-click on it) to open the URL. This launches an Internet application that, for example, opens a World Wide Web location, transfers a file, performs a gopher search, performs a Ph, Finger, or LDAP query, etc. Typical URL prefixes include http, ftp, gopher, ph, finger, ldap, and more.

To specify what Internet application to use when opening a particular type of URL, take these steps:

1. Open the incoming message containing the URL, or preview the message in the message preview pane, making sure the URL is visible in the pane.

2. Hold down the Option key and double-click on the URL in the message window or preview pane. A standard file dialog is displayed.

3. In the dialog, select the application you want to use for that type of URL.

4. Click Open. The selected application is opened and goes to that URL.

From then on, when you select a URL of that type in a Eudora message, your selected application is automatically used: it opens and acts on the URL.

A sample URL is <http://www.qualcomm.com/eudora>, which a web browser would use to take you to QUALCOMM&'s main Eudora web page on the World Wide Web. If you hold down the Option key and double-click on such an http URL in a Eudora message, you can then choose the default browser (or other application) that you want Eudora to launch whenever you select that type of URL in an incoming message. (You select the URL, once again, by double-clicking or Command-clicking on it.)

Deleting Messages

To delete an open Eudora message—that is, move it to the Trash mailbox—do one of the following while the message is still open:

• Click the Delete button on the main Eudora toolbar.

• Select Transfer>Trash.

• Select Message>Delete.

• To delete one or more messages in an open mailbox window, select their message summaries, and either perform one of the above three actions or perform this fourth:

• Press the Delete key on your keyboard.

• To undo any of the above options, select Edit>Undo or open the Trash mailbox (Mailbox>Trash), select the messages, and either transfer them to another mailbox using the Transfer menu, or drag them to another mailbox in the open Mailboxes window (Window>Mailboxes).

• To remove a message permanently from your Macintosh, then after you have moved it to the Trash mailbox using one of the deletion methods above, either select Special>Empty Trash, or open the Trash mailbox (Mailbox>Trash), select the desired message(s), and press the Delete key, or click the Delete toolbar button, or select Message>Delete.

Note: Messages permanently removed from your Macintosh cannot be recovered.

Transferring Messages Between Mailboxes

You can transfer messages freely between mailboxes. There are several ways to do this. The first involves using the Transfer menu:

• Either open the message that you want to transfer, or select one or more message summaries in an open mailbox window.

• From the Transfer menu, select the mailbox to which you want to transfer the messages. The messages are transferred to the new mailbox.

• Tip: To create a new mailbox and transfer one or more messages all in one step, select the Transfer>New... command.

• Tip: To put a copy of the message in another mailbox, hold down the Option key while transferring the message. The original message stays where it is.

The second method of transferring involves drag-and-drop. To transfer a single open message using drag-and-drop:

• With the message open, hold down the mouse on the message's Tow Truck icon (generally in the upper right corner of the message window, at the far right of the icon bar).

• While continuing to hold down the mouse, drag the message, by its Tow Truck, to one of the following three places:

• An open mailbox window.

• A mailbox button on the main Eudora toolbar.

• A mailbox icon in the open Mailboxes window (Window>Mailboxes).

To transfer multiple messages via drag-and-drop:

• Select one or more message summaries in an open mailbox window.

• Hold down the mouse on the message summaries and drag them to one of the following three places:

• An open mailbox window.

• A mailbox button on the main Eudora toolbar.

• A mailbox icon in the open Mailboxes window (Window>Mailboxes).

• Tip: If you transfer a message and decide you put it in the wrong mailbox, just select Edit>Undo Transfer.

Creating Filters

Note: If you are using Eudora in Light mode, only a limited number of functions are available.

Many of Eudora's email management functions can be automated with a "filter," which you can think of as a sort of "valet" or "butler" that performs certain operations on your messages behind the scenes, automatically. You can set up these filters for incoming messages or outgoing messages, or both.

You can do such things as the following, on incoming messages, for example:

• Transfer all the messages from your children into a Personal mailbox.

• Automatically reply with a stationery message saying that you are "on vacation."

• Play a sound when you receive a message from someone important.

• Raise the priority on an important incoming message and also change its label color to red for "Hot," for example.

There are two ways to create a filter. One is simple, and the other is detailed. Starting with an existing email message, you can create a simple transfer filter using the Make Filter dialog (Special>Make Filter...). You can create a detailed filter that looks at multiple aspects of a message and performs multiple actions on it by using the Filters window (Window>Filters).

To create a simple transfer filter (one that automatically transfers messages to other mailboxes), do the following:

1. Select or open the email message that contains the information you want to use to create the filter (sender's address, recipient's address, or Subject words, for example).

2. Select the Special>Make Filter... command. The Make Filter dialog is displayed.

3. Check the fields of the Make Filter dialog to make sure the information is as you want it, and edit if necessary. (For more information on these fields, see the online Eudora User Manual.)

4. Click Create Filter to add this filter to your list of filters in Eudora, or click Add Details to display the Filters window so you can make this filter more detailed (see below).

To create a detailed filter, do the following:

1. Select Window>Filters. The Filters window is displayed, and your existing filters, if any, are listed in the scroll window on the left.

2. Click the New button, or select an existing filter.

3. Filters are automatically named based on the criteria for the filter. They are invoked in order from top to bottom, and you can re-order them by dragging a filter up or down in the list. If you are creating a new filter, "Untitled" will change to what you enter in the Header field, and will appear after you close the Filters window.

4. Select the options for how you want the filter to be used: You can set it as an automatic filter to be invoked on any Incoming and/or Outgoing messages, and as a Manual filter that can be invoked when you select the Special>Filter Messages command. Any combination of these options works.

5. Define the criteria for the filter: Use the header item popups and the text fields to specify which header items should include a particular string of text. You can define two related terms for the criteria so that your filter is as specific as possible (for details, see the "Filter Criteria" section of the online Eudora User Manual).

6. Define the action or actions to be taken on messages that fit the criteria (for details, see the "Filter Actions" section of the online Eudora User Manual).

7. Select File>Save to save your changes to the filters.

When the filters are invoked (automatically or manually), each message is matched against each filter, and messages that meet a filter's criteria are acted on as specified until a Transfer To action is performed or a Skip Rest action is encountered. At that point, the next message is filtered.

To invoke your manual filters, select the messages you want to be filtered (acted on), then select Special>Filter Messages.

Example: Creating a Detailed Filter

Let's assume you want all the email from people at QUALCOMM to go into a mailbox named "QUALCOMM Mail." Assume the email addresses of all these people will have the string qualcomm.com in them.

1. Select Window>Filters. The Filters window is displayed.

2. Click the New button. An Untitled filter is created.

3. Check the Incoming box, if it is not already checked.

4. From the first Header popup, select "From:".

5. Be sure the popup to the lower left says contains

6. Type qualcomm.com in the text field below the Header popup (next to the contains popup).

7. From the first Actions popup, select Transfer To.

8. From the Transfer menu, select the QUALCOMM Mail mailbox. If the mailbox doesn't already exist, select New... from the Transfer menu and make one.

9. Select File>Save to save your filters.

Now when you check your mail, any email from people with qualcomm.com in their email address will automatically go into your QUALCOMM Mail mailbox.

Note: You can also create this straightforward transfer filter from an existing email message (having qualcomm.com in the sender's or a recipient's address) using the Make Filter dialog (Special>Make Filter...). See those instructions above. The Filters window lets you apply multiple actions to a message and select multiple criteria for deciding what to do with it. Hence the advantage of "detailed" filters for powerful control over how your email is managed.

Creating a New Mailbox

You can create as many mailboxes as you want to in order to store and classify your mail. You can create mail folders to store groups of mailboxes and further organize your messages.

1. Select the Mailbox>New... command. A dialog box is displayed asking you to name the new mailbox.

2. Enter a name. It can be up to 27 characters long, and can contain any character except colons (:).

3. If you want to create a folder for mailboxes, click on the Make it a folder checkbox. Click OK.

4. If you did not choose Make it a folder, the new mailbox is created and is now listed in the Mailbox and Transfer menus. If you did choose Make it a folder, the new folder is created and the dialog box reappears, letting you create a new mailbox to put in the new folder. Enter a name for the new mailbox and click OK. The new mailbox is created in that folder and is now listed under the Mailbox and Transfer menus.

5. Tip: To create a new mailbox and transfer a message into it all in one step, just select the Transfer>New... command.

Using the Mailboxes Window

You can use the Mailboxes window to create, rename, or remove mailboxes and mail folders, and to move mailboxes and folders from one folder to another.

1. Select Window>Mailboxes. The Mailboxes window is displayed. The Mailboxes window shows the mailbox files and folders you have created, in a display format similar to a Finder window in list view. Double-click on a folder to show or hide its contents—or, click on its triangle button. (Double-clicking on a mailbox opens that mailbox.) Move through the list using the up and down arrow keys. The three buttons at the bottom of the window are, left to right, New Mailbox, New Folder, and Remove.

2. Click on the New Mailbox or New Folder button to create a new mailbox or folder. Type the new name in the name box, then press Return.

Tip: To create a new mailbox or new folder inside an existing folder, click once on the folder's icon to highlight it, then click New Mailbox or New Folder. Note that the existing folder must be open, however (its contents displayed).

To rename a mailbox or folder, click once on the item's name box. After a short pause, the box is highlighted for editing. Type in the new name and press Return.

To remove a mailbox or folder, select the item (click on its icon) and click the Remove button. A dialog is displayed asking you to confirm the request. If you are removing one item, click Remove It to remove the item or Cancel if you change your mind. If you are removing multiple items, click Remove It to remove the items one at a time, click Remove All to remove them all at once, or click Cancel to cancel the operation (but any items removed to that point are gone and cannot be recovered).

Use standard drag-and-drop operations to move mailboxes and folders into other folders.

Tip: You can drag a mailbox from the Mailboxes window to the main toolbar to create a mailbox button. You can then open that mailbox at any time just by clicking on its toolbar button. You can also transfer messages to that mailbox by dragging them to the toolbar button: drag selected message summaries, or drag an open message by its Tow Truck icon. (To remove the toolbar button at some later time, hold down the Command key and click the toolbar button, then click Remove Button from the Toolbar Button Creation dialog.)

Using the Address Book

The Address Book, like an address book you keep in your pocket or purse, is where you keep information about individuals or groups that you correspond with. The Address Book lets you keep this information stored in one handy place and also lets you conveniently send mail to these individuals or groups.

Each entry in the Address Book includes a "nickname" (shorthand name) for a person or group, their full email address(es), a real name, any contact information, notes, and other personal information. You can also use the Address Book to put nicknames on your Quick Recipient List, and to address a new message. Further, you can use the Address Book to create multiple nickname files (folders) to organize your nicknames. Last, you use the Address Book to remove nickname entries and files.

Begin by opening the Address Book: Select Window>Address Book, or click the Address Book button on the main toolbar, or press Command+L.

Adding a Person to the Address Book

To add a person to your address book, do the following:

1. If you have multiple Address Books, choose the address book where you want this entry to reside.

2. Click the New Nickname button at the bottom of the list. A new entry appears highlighted in the list.

3. In the highlighted text field, type the new nickname (e.g., JDoe) OR type the nickname in the Nickname text field on the right side of the window.

4. In the Full Name field, type the real name of an informal name for the person. If there is just one address for the entry, this name and address are included in the To field for your recipient to see.

5. In the First Name and Last Name fields, type the first and last name of the person. You can toggle the first and last names by clicking the double-arrow button.

6. In the This nickname will expand to the following address(es) text field, enter at least one complete email address for this person (e.g., <mailto:jdoe@bigco.com)>jdoe@bigco.com).

7. If you want this name on your Recipient List, check the Recipient list box.

8. Click anywhere or press Enter.

9. Choose File>Save to save your new address book entry.

Tip: You can also use the Special>Make Address Book Entry... command to create new Address Book entries from selections in the Address Book, from address information in selected and open messages, and from query results in the Directory Services window. See the online Eudora User Manual for more details.

Creating an Address Book within Eudora's Address Book

To create a new address book within the Eudora Address Book, do the following:

1. In the Address Book window, click the New Address Book.

2. In the highlighted text field, type the name of the new address book (e.g., My Friends).

3. Click anywhere or press Enter. The new address book is created. You can now create new nicknames to store in the new address book.

4. Select File>Save to save your new nickname file and any new nicknames you've created in it.

Removing Persons and Address Books from Your Address Book

To remove one or more address book entries, choose the address books from the list and click Remove.

To undo the deletion, close the Address Book without saving and click Discard in the alert.

To remove on or more nicknames entries, choose the nicknames from the list and click Remove.

Sending a Message to Someone in Your Address Book

To create a new message to someone in your Address Book, select their nickname in the open Address Book and click the To, Cc, or Bcc button at the bottom of the window. A new message is opened and addressed with the nickname in the appropriate recipient field.

To add someone from your Address Book to a message that is already open, select their nickname in the open Address Book and click the To, Cc, or Bcc button at the bottom of the window. The nickname is added to the appropriate recipient field in the open message. You can add multiple addresses this way.

Using the Recipient List

The Recipient List is a list of selected nicknames that you use often. These nicknames are available from the Eudora menus; you don't have to open the Address Book to address messages to these individuals.

To add a nickname to the Recipient List, open the Address Book (Window>Address Book), choose the nickname for the desired entry, and check the Recipient List box.

To create a new message addressed to someone on your Recipient List, choose their nickname from the New Message To, Forward To, or Redirect To submenus under the Message menu. The message is opened and addressed to the selected nickname (in the To field only).

To add someone from your Recipient List to a message that is already open, put the cursor in the appropriate recipient field (To, Cc, or Bcc) and choose the desired nickname from the Edit>Insert Recipient submenu.